AI implementation · platform operations · workflow automation

I turn complex operations into systems that work.

I build and test AI-assisted workflows that connect models, APIs, browser automation, documentation, and human review. My edge is operational discipline: clear inputs and outputs, bounded tools, approval points, and visible failure handling.

South Jordan, Utah Active Secret clearance Open to implementation & operations roles
human + machineroute · build · review
SYSTEM STATUS ● OPERATIONAL
context → execution → evidence
01 / operating scale

Proof before promises.

The value of AI is not the demo. It is what happens when a system meets ambiguity, people, constraints, and consequences.

430+
person workforce systems supported
TSA · workforce operations
363
officers directed in mission-critical operations
TSA · supervisory leadership
30K+
passengers processed daily through a 16-lane checkpoint
wait times maintained below 20 min
1
operating principle: make the system useful
reliability · adoption · accountability
02 / systems thinking

Built for the messy middle.

My work sits between business intent and technical execution: define the problem, build the workflow, create the review loop, and make the result usable.

Through Outlaw Intelligence, I have been building and testing a hands-on AI operating environment—not a collection of disconnected prompts.

It connects agent routing, contextual memory, tool use, knowledge management, browser automation, customer-facing interfaces, and human review into repeatable workflows.

The north star → useful, understandable, reliable

Portfolio scope → prototypes and internal systems are labeled; no sensitive TSA information is shown.

01 / translate

Business → system

Turn ambiguous needs into requirements, workflows, documentation, and adoption paths.

02 / orchestrate

Agents → outcomes

Route work to the right capability with context, bounded tasks, and clear handoffs.

03 / review

Automation → trust

Use QA gates, evidence, and human approval where failure is expensive.

04 / operate

Prototype → practice

Design for maintainability, observability, and the person who must use the result.

03 / selected systems

What I build when no one is watching.

A portfolio of applied systems built to solve real workflow, knowledge, customer, and operational problems.

Agentic workflow orchestration

OUTLAW INTELLIGENCE

A multi-agent operating model for routing research, implementation, review, and execution work across specialized capabilities. Designed around bounded tasks, contextual handoffs, review checkpoints, and visible failure.

  • agent routing
  • tool use
  • human-in-loop
  • QA gates
Explore the build surface

AI customer interaction systems

WEB · CHAT · LEAD FLOW

Customer-facing websites that combine clear conversion paths with LLM-powered chat experiences, lead capture, and structured follow-up. The goal is not “add a chatbot”—it is reduce friction between intent and action.

  • chatbot UX
  • lead capture
  • web systems
  • automation
Request walkthrough

Knowledge & remote operations

INTERNAL SYSTEM · OBSIDIAN · TELEGRAM

A structured internal environment for durable documentation, contextual retrieval, remote command, state visibility, and human review. It connects the knowledge layer to the operating layer without pretending every component is production software.

  • knowledge architecture
  • retrieval workflows
  • remote control
  • runbooks & review
Discuss the architecture
04 / background

Operational rigor, applied to AI.

I am moving from mission-critical operations and workforce systems into AI implementation and platform operations—supported by hands-on portfolio building, not inflated enterprise claims.

2024 — NOW

Operations Coordinator & Workforce Systems Lead

Transportation Security Administration

Coordinate workforce operations, onboarding execution, staffing strategy, and workforce systems supporting more than 430 personnel.

  • Build Salesforce SAM models for workforce planning, operational visibility, forecasting, and leadership decisions.
  • Translate operational requirements, policy constraints, and stakeholder requests into repeatable workflows and documentation.
  • Develop reporting, staffing forecasts, and performance insights for leadership stakeholders.
2022 — 2024

Supervisory Transportation Security Officer

Transportation Security Administration

Directed workforce deployment and operational readiness for 363 officers in a high-consequence environment.

  • Managed a 16-lane passenger screening checkpoint processing more than 30,000 passengers daily while maintaining wait times below 20 minutes.
  • Led issue resolution, stakeholder coordination, operational decisions, training, coaching, and corrective action.
CURRENT

Founder & AI Systems Builder

Outlaw Intelligence

Design and build practical AI workflow systems for research, reporting, customer interaction, knowledge management, and agent operations.

  • Build with OpenAI, Claude, Hermes, OpenClaw, Python, APIs, GitHub, browser automation, and local language models.
  • Prototype rapidly, then add review, documentation, and operational controls so the system can be trusted by its users.
05 / technical surface

Enough range to connect the layers.

I am strongest where systems, people, and implementation meet—and I can work down into the tools when the problem requires it.

AI & orchestration

OpenAIClaudeagentic workflowsprompt engineeringhuman-in-the-loopLLM evaluationRAG concepts

Systems & automation

PythonAPIsGitHubbrowser automationTelegram botsSalesforce SAMworkflow design

Knowledge & operations

Obsidiandocumentationrequirementsonboardingtrainingreportingchange management

Role fit

AI implementationAI solutionsautomation engineeringAI operationsLLM QAtechnical enablementAI customer success
06 / next conversation

Give me a real problem. I’ll show you how I think.

I am looking for a team building useful AI products—not theater. Open to AI implementation, AI platform operations, workflow automation, AI QA/evaluation, and AI business-systems conversations.